36 Countries, 8 Months


I'd like to thank and speak out on behalf of LOWA's fantastic customer service. I've had three unfortunate opportunities that merited contacting LOWA, and each time they've proven themselves dedicated to their customer base, supportive, generous, and polite.

In an era where manufacturers and distributors often write off their customers as nothing more than a fat checkbook, LOWA's support team makes a difference, cares about its customers, and strives to give the highest possible service and product.

The comfort, versatility, reputation and durability of their boots drew me to the company and my first purchase, their attitude and the way they've interacted with me as a customer has secured me as a dedicated return customer.

I've worn my LOWA boots, first my Kodys, then my Renegades through 36 countries over eight months:
- Western Europe
- Eastern Europe
- Turkey
- Central Europe
- Plus, the UK and Ireland.


My Renegades have served me here in the states through Wilderness first aid, logistics and disaster responses during my work with the American Red Cross.

I leave for Central Africa for a two and a half year adventure into the depths of rural Zambia. The boots I trust and am taking? LOWA.  Thanks to LOWA's customer service, attitude, and reputation.

Cheers and thank you!
David B.


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